INTELLIGENT MAINTENANCE MANAGEMENT PLATFORM (IMMP)
Ensure Smooth Operations with Our Ticket Raising Functionality
Having a streamlined process for reporting and managing office issues, like monitor malfunctions, is crucial for maintaining productivity and a well-functioning workplace.
How it works
Employees can easily raise tickets for any office issues, which are then received and organized by the Facility Manager. The system allows tracking of each ticket’s progress, from assignment to resolution.
Simple Ticket Creation
Employees can quickly report issues through an intuitive interface.
Real-Time Updates
Stay informed with real-time status updates on ticket progress.
Comprehensive Tracking
Track the entire lifecycle of a ticket, from creation to resolution.
Prioritization
Urgent tickets can be flagged for immediate attention.
User Feedback
Employees can provide feedback on the process, ensuring improvement.
Notification System
Receive alerts for new tickets, updates, and resolutions.
Detailed Reporting
Generate reports on ticket history and resolution times.
Automatic Assignment
Tickets are automatically assigned to the relevant personnel.
Hypercare Support: Unmatched Client Assistance
Dedicated Team
Our hypercare support provides a specialized team of technical, marketing, strategy, and Customer Experience dedicated to your project.
End-to-End Guidance
From project initiation to completion, our team ensures seamless communication and comprehensive support at every stage.
In-Depth Collaboration
Benefit from a focused team that understands your unique needs and offers tailored solutions, that has access to a Global benchmark.
Unrivaled Support
Enjoy continuous, personalized assistance that sets us apart from other softwares, ensuring your success and satisfaction.
Advance towards a more intelligent workplace environment with our complete solution
